Frequently Asked Questions
How much does shipping cost?
We like to keep things simple and transparent. Shipping is just $10 on all orders, no matter how much you buy. And if your order totals $450 or more, we’ll cover the delivery cost for you — free shipping, straight to your door. That way you can focus on enjoying your caviar, not worrying about extra fees.
Will my order stay fresh during shipping?
Yes — keeping your caviar fresh is our top priority. Every order is:
- Packed fresh just for you
Shipped in insulated packaging with ice packs
Designed to stay cold and fresh for 48+ hours, even though your package will ship overnight
Monitored by our customer service team until it arrives at your door
What delivery days are available?
We currently deliver Tuesday through Saturday. Please note that we do not ship orders for Sunday or Monday delivery.
Can I track my order?
Absolutely. As soon as your order leaves our location at 6600 W Sunset Blvd, Los Angeles, CA 90028, you’ll get a live FedEx tracking link so you can follow it every step of the way.
