Privacy Policy

Introduction

Welcome to Well Caviar. Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services.

By using our services, you agree to the terms of this Privacy Policy. If you have any questions, please contact us at hello@wellcaviar.com.

1. Information We Collect

We collect information that you voluntarily provide to us and information that is collected automatically when you use our website.

Information You Provide: This includes personal information you provide when you place an order, create an account, or contact us. The types of information we may collect include:

  • Name
  • Email address
  • Phone number
  • Mailing and billing addresses
  • Payment details (e.g., credit card number)

Note on Payment Data: All payment information is processed securely by our third-party payment processor, PayPal. We do not store or have direct access to your payment card details. For more information, please review PayPal’s Privacy Policy.

Automatically Collected Information: When you visit our site, we automatically collect certain data to improve our services and your experience. This information does not directly identify you but includes:

  • Your IP address
  • Browser and device type
  • Operating system
  • Referring website addresses
  • Pages you view and your activity on our site
  • Approximate location based on your IP address

2. How We Use Your Information

We use the information we collect for several purposes, including:

  • To Fulfill Your Orders: To process your purchases, manage shipping, and handle returns.
  • To Improve Our Services: To analyze website traffic and user behavior to enhance our website, products, and marketing efforts.
  • For Communication: To respond to your inquiries, provide customer support, and send you important updates about your orders.
  • For Security and Fraud Prevention: To protect our website and users from fraudulent activity and to maintain the security of your account.
  • To Comply with Legal Obligations: To meet our legal responsibilities, such as those related to taxes and accounting.

3. Sharing Your Information with Third Parties

We may share your information with a limited number of trusted third parties to help us run our business. We do not sell or rent your personal information. We may share your data with:

  • Service Providers: Companies that perform services on our behalf, such as payment processors (PayPal), shipping carriers (like UPS or FedEx), and marketing or analytics services (like Google Analytics).
  • Legal & Law Enforcement: If required by law, we may disclose your information to legal authorities or as part of a legal process.

4. Cookies and Tracking Technologies

We use cookies and similar technologies (like pixels and web beacons) to enhance your browsing experience, remember your preferences (like your shopping cart), and analyze how our site is used. We also use these technologies for advertising purposes, including targeted advertising.

You have the option to manage your cookie preferences through your browser settings. To learn more about how to manage cookies, please refer to our separate Cookie Policy (it’s good practice to have a short, separate page for this).

5. Your Privacy Rights

Depending on where you live in the United States, you may have specific rights regarding your personal information, including:

  • Right to Access: You can request to know what personal information we have collected about you.
  • Right to Correction: You can ask us to correct any inaccurate information we hold about you.
  • Right to Deletion: You can request that we delete your personal information.
  • Right to Opt-Out: You can opt out of the “sale” or “sharing” of your personal information for targeted advertising.

To exercise these rights, please contact us at hello@wellcaviar.com or visit our data request page at . We will respond to your request in accordance with applicable law.

6. Children’s Privacy

Our services are not intended for or directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a child without parental consent, we will take immediate steps to delete it from our records. If you believe we may have collected information from a minor, please contact us at hello@wellcaviar.com.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The “Last updated” date at the top of this page will indicate when it was last revised. We encourage you to review this policy periodically.

8. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, you can contact us at:

Well Caviar 368 [Street Address] New York, NY 10001 United States Email: hello@wellcaviar.com